Refund policy

We want you to shop with confidence. If you receive a damaged or incorrect item, you may request a return or replacement within 7 days of the delivery date shown on the tracking information.

Returns & Replacements

To qualify, you must:

• Contact us within 7 days of delivery.
• Provide clear photos, videos, and any additional documentation that supports your claim and serves as proof of the damage or issue upon delivery.
• Once we review your return request, we will send you the new/correct product.

Returns

If you wish to return an item, please note:

• Returns must be requested within 7 days of the delivery date.
• A $10 return processing fee applies. This covers the return label and processing.
• The item must be unused, unopened, and in its original sellable condition.
• Once we receive and inspect the returned item, we will credit the value of the original item to your account within 7 days, which can be applied toward your future purchases.

Requests made after 7 days or that do not meet the requirements above may not be eligible for a return or replacement.